pojko Responsible Gaming —
Your protection, our responsibility
Gaming is for entertainment — within safe limits. pojko is committed to ensuring a mindful, safe, and enjoyable gaming experience for you.
Our Philosophy
pojko believes that gaming should always be a source of entertainment — not a cause of financial pressure or emotional distress. Every day we work to build a safe, transparent, and responsible platform for gamers in Bangladesh.
Responsible gaming means being aware of your time and money, knowing your limits, and seeking help when needed. Our platform has several safety tools that will help you stay in control at all times.
Problem gaming is a serious matter. If you feel that gaming is affecting your daily life, relationships, or financial wellbeing, please reach out to us. Our 24/7 support team in Bengali is always here for you.
Age Restriction
pojko is only for individuals aged 21 and above. Gaming by minors is strictly prohibited and we actively verify age.
Safety Tools
Deposit Limit
Set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. A waiting period applies to increasing a limit — this is for your protection.
Time-Out Break
If you want to take a break for a while, use the time-out feature — from 24 hours up to 30 days. During this period your account will be completely inactive and you will not be able to play.
Self-Exclusion
If you need a long-term break, choose self-exclusion. It closes your account from 6 months up to permanently. During self-exclusion, your account cannot be reactivated.
Reality Check Notification
A notification at set intervals will remind you how long you have been playing and how much you have spent. This awareness helps you make the right decisions.
Loss Limit Setting
Your session automatically ends once you have lost a set amount. Set a daily, weekly, or monthly loss limit and protect yourself from excessive losses.
24/7 Bengali Support
Our support team is ready around the clock for any gaming-related concerns. Speak directly via live chat in Bengali — no judgment, just help. Your privacy is fully protected.
Warning Signs
If you notice any of the following signs in yourself, pause and reflect, and seek help if needed:
- Continuing to play even after spending beyond your budget
- A tendency to place more bets to recover losses
- Neglecting family or work because of gaming
- Feeling restless or irritable when trying to stop gaming
- Lying to family or friends about your gaming habits
- Borrowing money or spending savings for gaming
- Feeling like you are missing out when you are not gaming
Self-Assessment
Ask yourself the following questions. If most of your answers are "Yes", please contact us:
Limits and Control Tools Overview
After logging in to pojko, you can activate any of the following safety measures from your Account Settings. All these tools are free and take effect immediately.
Daily Deposit Limit
Set the maximum amount you can deposit each day. Once the limit is reached, new deposits will be blocked. The minimum deposit is ৳500.
Weekly and Monthly Limits
Set separate weekly and monthly limits for long-term budget planning. This reduces the risk of overspending.
Session Time Limit
Set how many hours you can play in one sitting. When the time is up, you will be logged out automatically and get a chance to rest.
Permanent Account Closure
If you want to stop gaming entirely, let our support team know. After permanent self-exclusion, the account cannot be reopened.
Keep your transaction details in mind
The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000. Withdrawals are generally completed within 10-45 minutes. Transact safely via bKash, Nagad, Rocket, and Upay.
Responsible Gaming Tips
Responsible gaming is not just about following rules — it is a mindful attitude that keeps your gaming experience genuinely enjoyable. Follow the tips below:
- Set a fixed budget before you start gaming and stick to it
- Do not treat gaming as a source of income — it is a form of entertainment
- Take regular breaks and spend time on other activities
- Never game when you are emotional or under the influence of alcohol
- Make spending time with family and friends your top priority
- Avoid the temptation to place more bets to recover losses
Remember, healthy gaming habits improve your quality of life rather than harm it. If at any point you feel gaming is taking control of you, take it seriously.
- Never let anyone under 21 use your gaming account
- Keep your gaming credentials and password completely private
- Regularly review your gaming history and spending
- Do not hesitate to use time-out or self-exclusion when needed
- If you have a problem, let our 24/7 support team know
- Give time to your family during Eid, Puja, or festivals — gaming can wait
Where to Get Help
You are not alone. If you feel gaming is causing problems in your life, get help right away through the channels below.
Live Chat Support
Talk to us anytime (24/7) via live chat in Bengali. Ask any question about deposit limits, time-out, or self-exclusion.
Email Support
If you prefer privacy, contact us by email. Describe your concern and we will respond promptly.
[email protected]
Account Protection
Activate deposit limits, time-out, or self-exclusion directly from Account Settings. Get immediate protection without any additional contact.
Frequently Asked Questions
Start Gaming Safely and Enjoyably
Play responsibly, stay within your limits, and enjoy gaming purely as entertainment. pojko is always by your side.
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